Saturday, July 28, 2007

Note: Some news links may expire one week after posting.
 

American Airlines Depersonalizes Complaint Filing

Had a problem on American Airlines? Want to complain to a live human being. You can't, because they don't have a phone number for customer complaints. You have to use a web form, but only up to 1500 words-worth. For more consumer news, visit Consumer World.



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